Privacy Policy

Last updated: 17 August 2026

RentClock is operated by Oliver Barton. This policy explains how we handle personal information when you use RentClock.

Information we collect

We collect your email address and account information when you sign in. We also store the property, tenancy and compliance information you add, along with any documents you choose to upload. Payment card details are collected and processed by Stripe; RentClock does not store them.

We also record limited first-party marketing and usage information so we can understand how people find RentClock and which campaigns lead to sign-ups or subscriptions. This can include referral or UTM campaign parameters, a pseudonymous browser-session identifier, your internal RentClock user identifier after sign-in, and subscription conversion events. We do not send your email address to our internal marketing-attribution system.

How we use your information

We use your information to provide the service, keep your account secure, send essential account and deadline-reminder emails, process subscriptions, respond to support requests, understand the effectiveness of our marketing and improve the reliability of RentClock. We do not sell your personal information.

Service providers

We use carefully selected providers to run RentClock: Supabase for authentication, database and document storage; Stripe for payments and subscription management; Resend for transactional emails; and Vercel for hosting and aggregated web analytics. Our internal MarketingMan system uses our existing hosted infrastructure to analyse pseudonymous campaign and conversion information. These providers process data only as needed to provide their services to us.

Legal basis

We process account, property and subscription information to perform our contract with you. We may also process limited information where it is necessary for our legitimate interests, such as keeping the service secure, preventing misuse, understanding the effectiveness of our marketing and improving the service.

Retention and security

We keep your information while your account is active and for as long as reasonably necessary afterwards for legitimate operational, legal or record-keeping reasons. We use access controls and reputable service providers to protect information, but no internet service can guarantee absolute security.

Your rights

Depending on where you live, you may have rights to access, correct, erase, restrict or object to the processing of your personal information, and to ask for a copy of it. To make a request, email support@rentclock.com. You may also have the right to complain to the UK Information Commissioner’s Office.

Changes to this policy

We may update this policy when the service or applicable law changes. The latest version will always be published on this page.